I still have no idea why there is no formal documentation about this from manufacturers or that their system can't work with the main Serial# from SMART. You need to enter it as " Z2U9JKUASTZ5" to check the warranty and to do an RMA. On the physical drive, there is a space after Z2U9JKUAS with a "TZ5". Note that the serial# shown in SMART is not complete as is the case for many other brand sof HDDs.įor example a 2TB Toshiba shows the following Serial Number in SMART:īut if you enter Z2U9JKUAS into the Warranty Checker, it will say "Not Under Warranty" and to "Call Toshiba". Here's the link to the warranty checker and from there you can also create an RMA: If you need to contact us for assistance in identifying a part, please ensure you have the full model reference to hand.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |